Local pickup is available for all online orders placed within our service area. Choose "Local Pickup" at checkout and bring your order confirmation when you arrive. Orders are typically ready within 2–4 business days; you'll receive an email when your plants are prepared. Pickup hours are Mon–Wed, 9:00 AM–4:00 PM. Please pick up within 4days of notification; unclaimed orders may be refunded or restocked. If you need a different pickup time or help loading larger plants, contact us, and we'll accommodate when possible.

We don’t have a storefront yet — and that’s okay. Every thriving shop starts with a single step, and for us that step is one plant at a time. From rare finds to beginner-friendly favorites, we’re building a community, refining our offerings, and learning what makes plant lovers smile. Your support, purchases, and questions help turn our small online corner into the physical space we dream of: a welcoming shop filled with plants, care wisdom, and friendly faces. Join us on the journey — together we’ll grow the storefront we imagine, one plant at a time.

We ship all orders from our Mt. Airy, NC, fulfillment center Monday–Wednesday. Orders placed before 12:00 PM EST are processed the same day; orders placed after 12:00 PM EST will ship the next business day. Standard transit times within the continental U.S. are 2–3 business days, depending on destination. Expedited shipping options are available at checkout (at buyer's discretion)

Plants are carefully packaged with protective wrapping, breathable containers, and secure box cushioning to minimize movement and damage. During transit, we include a moisture pack or damp packing material when needed to help plants stay healthy. You will receive tracking information by email once your order has shipped.

We do not ship to P.O. boxes, APO/FPO addresses, or outside the United States at this time. Orders may be delayed or canceled if weather or carrier restrictions pose a risk to plant health; in such cases, we will contact you with options for rescheduling or refund. Please inspect your delivery and report any damage or missing items within 24 hours so we can assist with replacements or refunds.